Management

Your Business is Your Relationships Remember that being a successful business person is not just about mastering your craft. It's also about building and maintaining relationships. In the current economic environment, relationships are more important than they've ever been.  (By: Dave Kirby)

What Kind of Leader Are YOU? The casual mention of “servant leadership” over coffee with a friend recently piqued my interest and renewed my pursuit of the topic. Robert Greenleaf, having coined the term over 30 years ago, brings up some interesting points as well as evaluations to see if we are, indeed, servant leaders. When YOU think of a strong leader, what comes to mind? The word "servant" might seem paradoxical!  (By: Marti Nelson)

LOL: Not Just a Text Message! "LOL" stands for Lack of Leadership, which is one of the biggest obstacles standing between you and success. Many owners are focused on everything from color waste to station cleanliness, but neither of these things will make or break a business faster than leadership skills. One of the overlooked leadership skills in particular is the ability to set goals for your staff.  (By: Thomas Miles)

The Fine Art of the Staff Meeting Do you have resistance from your staff to attend meetings? This could be an indication that there is not enough “juice” or recognition of accomplishments to keep them motivated to attend. Here are a few hot tips that could get them on board!  (By: Roberta Dotson)

In Praise of Praise In difficult economic times, when people are loosing jobs, 401K’s are dwindling and so much is uncertain, we have a valuable resource which can impact so many people: sincere, authentic praise.  (By: Marti Nelson)

Summit Salon Business Center (SSBC) and KRS Consulting Group, LLC (KRS) Announce Merger Summit Salon Business Center and KRS Consulting Group, LLC announce they have signed a definitive merger agreement that will combine the companies into an enhanced salon resource company named Summit Salon Business Center, with its consulting division referred to as Summit Salon Consulting Group.  (By: Press Release)

Start Getting Serious About Growing . . . Color! (Part Two) If you have ever struggled to grow your color business, you know that getting strategic about business building is crucial. Part Two of this two-part articles covers Levels 3 and 4.  (By: Stephanie MacFarlane)

C.A.R.R.R. What is your dream car? Your ability to understand how important the client consultation is, and to incorporate it in your practice as a hair dresser, nail artist, skin care specialist and massage therapist is a powerful tool.  (By: Nicole Eicks)

Get Your Associates Floor-Ready! How can you educate your associates and get them floor ready efficiently and thoroughly? Using these 5 guidelines will help get your associates and your business growing in the right direction!  (By: Thomas Miles)

Strategic Planning PART II: The Nitty Gritty Strategy is your declaration of intent. Unfortunately, your declaration of intent may not permeate your salon culture. In other words: are you on the same page as your staff? In the second article on this topic, delve into the details!  (By: Heather Bagby)

Strategic Planning: Are you and your staff on the same page? Strategy is your declaration of intent. Unfortunately, your declaration of intent may not permeate your salon culture. In other words: are you on the same page as your staff?  (By: Heather Bagby)

Special Announcement from KRS Consulting Group LLC  (By: KRS Consulting Group LLC)

Keeping The Dream Alive! Opening a new salon and spa can be one of the most exciting times in any entrepreneur’s lives. But it is much easier to start right, than to start wrong and have to make it right later. Begin with the end in mind!  (By: Gavin Salsbery)

Secrets of Guest Retention Why is the average retention rate only 17%? If you could increase your guest retention rate to 50% of a 100-guest count per month, you would have SIX HUNDRED new guests per year! Read on to find out how.  (By: Michael Nikolas)

Recovering from a Walkout Staff walkouts may always be a part of the beauty industry, but by using some of these preventive measures and responding proactively when walkouts do occur, you can minimize the damage and diminish the risk of recurrence.  (By: Dave Kirby)

Start The New Year Right As you turn the corner on the New Year, many of you probably have a list of things that you’ve resolved to change to improve your life. When you begin to take action on these items (or for some, stare blankly at the list wondering where to begin), here are a few things that will improve your ability to manage and grow your company this year.  (By: Dave Kirby)

Generation Y: Understanding in the Workplace For the first time in our history, there are four generations together in the work force. This adds up to a span of almost eighty birth years, and it has created a problem. It is a problem of values, ambitions, mindsets and demographics in conflict.  (By: Glenn Baker)